Frequently Asked Questions (FAQ)
Shipping
I didn’t receive my package.
I didn’t receive my package.
If your package hasn’t arrived, please check your tracking details for the latest updates. If you still need help, contact our customer support team at info@shop-naturalwellness.com, and we’ll make sure to resolve it quickly.
How will my product be shipped?
How will my product be shipped?
We ship all orders through trusted carriers, ensuring fast and reliable delivery. After your purchase, you’ll receive a confirmation email with tracking details so you can follow your package’s journey to your door.
Returns
What is your return and guarantee policy?
What is your return and guarantee policy?
We offer a 100% satisfaction guarantee. If you’re not completely happy with your purchase, you can return it within 60 days of receiving your order for a full refund, no questions asked.
How do I return my package?
How do I return my package?
To initiate a return, contact our support team at info@shop-naturalwellness.com. They’ll guide you through the process and provide the necessary return instructions.
Quality & Safety
How can I trust the quality?
How can I trust the quality?
At Natural Wellness, quality is our top priority. All our supplements are formulated by experts and manufactured in state-of-the-art facilities. Every product undergoes rigorous testing to ensure it meets the highest standards of safety, purity, and effectiveness.
Is this product safe for me to take with my current medication?
Is this product safe for me to take with my current medication?
We recommend consulting your healthcare provider before starting any new supplement, especially if you’re currently on medication. Our products are made with natural ingredients, but it’s always best to ensure they’re right for you.
Do these products actually work?
Do these products actually work?
Yes! Our supplements are formulated by doctors and nutritionists, combining the power of nature and science. Each product is backed by research and designed to deliver real, noticeable results to support your health journey.
General
Where are your products made?
Where are your products made?
All Natural Wellness products are proudly manufactured in FDA-registered, GMP-certified facilities to ensure the highest quality.
Can I purchase your products in stores?
Can I purchase your products in stores?
Currently, our products are only available online through our official website: naturalwellness-us.com. This ensures you always get the freshest product and the best customer experience.
Still have questions?
Email us anytime, and our 24/7 customer support team will be happy to assist you!
Email us at: info@shop-naturalwellness.com